Introduction

This policy details how Treeview Estates Pty Ltd ATF Treeview Estates Trust ABN: 13 123 741 056 ("Treeview", "we", "us" or "our") handles personal information it collects. The policy also explains the key initiatives Treeview has taken to put into practice the requirements of the Privacy Act 1998, which implements the National Privacy Principles.

How and what information has Treeview collected?

We collect and hold information sourced from various people and groups including customers, partners, suppliers, employees, public authorities and other people we interact with day to day. The information may be collected in many ways including interaction with our website, correspondence with us, telephone calls to us etc. The type of information Treeview collects includes personal information such as names, addresses and other identifying data, financial information, shareholding information and information about use of our products and services.

What does Treeview do with this information?

Our purpose in collecting this information is to assist us to provide our products and services to those people and groups and to comply with our legal and other obligations.

The information we collect allows us to develop a better understanding of our customers, suppliers and partners needs. We may also collect and store information from employees in order to determine reasonable compliance with our human resources and employee policies.

What does Treeview do with customer information?

Occasionally we might also use customer information for other purposes or share customer information with another organisation because:

• a customer has given us consent to do this;
• it is required by law;
• we consider it necessary to provide a customer or potential customer with a service and/or product or information regarding a service or product;
• We believe it necessary to implement our terms of service;
• it is necessary to protect the rights, property or personal safety of another customer, any member of the public or Treeview;
• the assets and operations of the Treeview business (or part thereof) are being transferred to another party.
• Provision of personal and other information to other businesses by Treeview

We shall ensure personal information is not disclosed to third parties.

Except to assist us:

• supply information, products and services to our customers if requested;
• comply with our legal obligations,

Sometimes we will use third party service providers to help us run aspects of our business efficiently, such as auditors, lawyers, couriers and computer security companies. To the extent that these service providers gain access to the personal information, they are covered by privacy rules that prevent them from keeping this information for themselves or using this information for any other purposes.

Rights of access to the information kept by Treeview

If at any time you want to know what personal information Treeview holds about you, you are welcome to request a copy of the personal information we may hold by contacting our Privacy Officer in writing. We aim to respond to most requests within 15 days, or if the request is more detailed, within 30 days. A reasonable charge may be payable for more detailed requests to cover the cost of searching and copying the information. In order to ensure the information is being provided to the correct person Treeview will require a drivers licence, passport or other official photo identification to prove identity.

How can I update information held by Treeview?

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record unless we need to keep a copy of the previous information for legal or service reasons.

Again in order to ensure the information being corrected is requested by the correct person we will require a drivers license, passport or other official photo identification to prove identity.

Is the information Treeview has about me secure?

We endeavour to take all reasonable steps to keep any personal information we hold secure. Much of the information is stored on secure servers that are protected in access-controlled facilities. Our employees are required to respect the privacy and confidentiality of customer information.

Does Treeview have information on people other than customers?

Most of the personal information that we collect concerns our customers. But we may also keep information about people who have expressed an interest in our services, such as by making an enquiry or asking us to contact them at a particular future time. This policy applies to those people as well.

What if ownership of the Treeview business changes?

In the event that ownership of part or all of the Treeview business changes, all information will be transferred to the new owner of the business.

What to do if you have a problem, question or complaint?

If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please call our Privacy Officer on 1300 559 672

If we become aware of any ongoing concerns or problems with personal information, Treeview will take these issues seriously and work to address these concerns.

If we do not resolve a privacy problem to your satisfaction, you have the option to take a complaint further by contacting the Federal Privacy Commissioner's office on 1300 363 992, or visiting www.privacy.gov.au.

Future changes to Privacy Policy

From time to time, our policies will be reviewed and may be revised. We reserve the right to change our privacy policy at any time and notify you by posting an updated version of the policy on our website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.